Convergent Outsourcing Inc.

Be on the lookout - this is a debt collection company saying that you owe money and I've checked with the company listed on my letter (Capital One) and they can't find any record showing that I owe money.

I've reviewed this company it's clear to me not real.

I've had my identity stolen last summer (drivers license only) but have had people write checks using my DL and write checks under a name spelled somewhat like mine so I don't verify information easily.

Not only are Debt Collection Agency employees rude but they will lie to you over and over to try to get you to pay a debt that you don't owe.JUST AND FYI.

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Feb 26

Beware, they are calling from 201-984-5455 and giving out a 1/800 382-2885 as a call back number, and the same exact person that actually called you will answer it. They start asking you your social number.

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Dec 01, 2014 San Jose, California

Wow - I'm so glad all of you took the time to post, so here I am to pay back the favor forward. I received a call from 408-680-2203 but didn't get to it in time. I called back from another number, and was answered with a recording and a request to "hold." After a minute, a woman answered. I asked what company she was with, and she said, "Conversion outsourcing." I told her I saw this number come up on another phone, and she wanted that number to look me up. Thank goodness I didn't give it to her. I asked again what type of business this was, and she said it was a personal matter. I said that I'd pass on that information to the owner of the phone. Phew. Close Call!
Thanks for the warnings everybody.

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Dec 01, 2014 Gettysburg, Pennsylvania

Just got a call from them with a WASHINGTON DC phone number wanting money from some company we never heard of from 10 yrs ago.. CSR was very rude and I told him I have a service that watches our credit nothing is listed there. I felt like it was a very shady call from the beginning. CSR wanted SS # I would not give to them I told them if you were a collection agency you would have that information available and statue of collection a debt is 7 yrs you are calling me on a bill I never heard of 10 yrs later. CSR wanted our home address I told them don't call our family at home or work numbers if you have something send me a letter through USPS and I will forward to attorney CSR told me their was nothing she could do for us and hung up on me. WATCH OUT new phone number using is 215-220-4595.

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Fully Discusted

Nov 25, 2014 Thousand Oaks, California

We just got home from a vacation and saw this notice in our mail box that we owed $18,205.32 and there's a letter here that says that we can settle it for ONLY $12,743.72 with 3 convenient ways to pay! Absurd! We don't owe anybody this money. When we called they said that there was not a middle initial listed and that they could not give us any info about what it was about until we gave them the last 4 digits of our social security number. They rudely hung up on us when I wouldn't give them my social security number. Every credit card company asks for they last four digits of your social, for security purposes, so that's valuable information. We didn't give it and they did not give us info about who we owed this money to. On the website ( which looks like it deals with healthcare, that is on the bill that we got, it says that Convergent "help clients bridge relationships with all its customers". Is that what debt collectors do? That doesn't sound like what a debt collector does. We haven't seen any other bills but yet they want to settle? Makes no sence. We called them back and asked for supervisor and they said that he was on other line.

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Oct 23, 2014

READ THIS THREAD AND THE MANY OTHERS OUT THERE ABOUT THIS COMPANY, IF YOU RECEIVED ANYTHING FROM THEM. This is a sophisticated scam, run by what seems like sophisticated criminals and I am so PISSED OFF right now! It has taken me YEARS to FINALLY get my credit out of the crapper and I was LITERALLY just saying a couple days ago when I checked my report, how happy I was that my credit is now considered "good." Then, all of the sudden today, I receive a letter in the mail from this company, claiming I owe money to a bank that I have never used in my life. In fact, it is a bank that is nowhere near the area that I even live!
Thank the Lord for a site like this and that I checked ahead of time because the letter did seem "official" and had an address and phone number, but there was ZERO specifics other than the amount owed and a website I could go to or phone number I could call to pay off the debt in full. Something just didn't seem right and then I found these reviews, exposing the horror of these flat out criminals. I am now basically just holding my breath that some BS is not added to my credit report, which will result in a huge headache having it removed. How does a company like this exist and get away with this for so long? These comments date back to 2012! This "company" has seriously not been shut down, yet!? I can see how people would fall for something like this and I am one of the most skeptical people you will meet! I truly hope these people are stopped and I
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Sep 06, 2014

One needs to take specific actions to dispute a claim of indebtedness within 30 days or else one by default admits to owing the debt and legal action can commence. Please see for a course of action. By all means contact the Attorney General in your state reporting the instance.

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Aug 11, 2014

This company called me and left a message. I am so glad that I came online and checked them out. I had an instinctive feeling that they were shady.

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Jun 26, 2014

This company is a fraudulent company and trying collect money without having any real debt. I have also reported to the District Attorney's office and pursuing a real investigation and bring criminal charges against them. I even spoke with them today. They are claiming with false claims that I have total over $120,000.00 USD with total from 3 companies. I have no clue what they are talking about.
They called me today and telephone nr showed up 770 870 1081 but they are not located in Georgia. Lady that I was speaking with she said her name is Veronica Green then I asked for a supervisor she just hung up on me. I called back soon heard my voice hung up again. After placing 5 calls a guy answer the phone but did not want to give me his name. However, he transferred me to his supervisor Steve Mamou. I asked him what is his street address because he is going get server with Court papers by US Marshall and he did not want to give me his address. Then he gave me a bogus PO box nr. Then I searched I found the address: Steve Mamou, Supervisor
10750 Hammerly Blvd.
Suite: 200
Houston, TX 77043
and their Corporate address is Convergent Outsourcing, Inc. PO Box 9004 Renton, WA 98057-9004 This is a fraudulant company and they are basically targeting innocent people to collect money. Also often they target to the senior citizens. Anyone receive any calls from this company please contact immidiately to you local authority or Call FBI at 935 Pennsylvania Avenue, NW
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Jun 17, 2014 Ross, North Dakota

Okay here we go got a letter from convergent so I called they wanted my information ss number all of that I told the women when I get the account information ill get back to her then I read the fine print if I didn't send a letter within 60 day disputing the debt they would assume the debit was valid. I sent it back told them had a account with AT&T 15 yrs. ago and 2004 did a bankruptcy it would have been discharged. So what do I get in the mail paperwork to find out if my identity was stolen. What does that have to do with the account information I requested. this supposedly was turned over to them from Palisades collection and now I 'm reading all these stories that this is a fraudulent thing these guys are pulling. Well we will see I am making a trip to Arizona in august and ill be making a stop at the bankruptcy court there I will inquire as to why a company would be trying to collect a debt that was discharged in my chapter 7 14 yrs. ago if they want the info on this company I will be more that happy to help the state go after these scammers since I'm a senior citizen and getting ready to retire I don't need this kind of stress.

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May 17, 2014 Chicago, Illinois

This company is a fakes they asking you to pay them money and you didn't know about. Do not talk to them or respond to their mails.

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May 06, 2014

Just a letter from Convergent for an account at Comcast that is not even mine. I will on phone mailing letters for 20 hours over $20.

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Apr 05, 2014

Convergent is still at it trying to collect debt. How much longer do you guys think that they have before they stop their illegal activities?

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Mar 22, 2014 Houston, Texas

They called my phone number asking for two different people who I do not even know. So I called back and asked what company they worked for.It was Convergent Outsourcing Inc. I then proceeded to look them up. Turns out, they are pretty bad with the BBB. And they are also on the Ripoff Report. I also found our via some digging that the company was once called ER solutions. After finding out this information I called them under a fake name. I talked to a very nice young man by the name of Michael Hunter. I asked him if his company was at one time called ER solutions. He confirmed. I then asked him if he was aware that his company had a bad rap with the BBB. He tried to say that there were a lot of things that the internet tried to say that were bad but that they were not true. I told him that he did not need to lie to me. That I already knew about them and had looked them up and he really tried desperately to hold on to his faith that the company that he worked for was a good company. But I think I messed him up pretty good. He tried to hard. I spoke to him about some of the horror stories that I had read about and even pretended to have my own horror story that I claimed to have happened when the company was still ER solutions.. He believed me and apologized for the mess up. I then proceeded to explain to him that what he was doing was indeed illegal and had actually been reported to the FBI on a few occasions (which I found out because I called them and asked.... Show more

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I hate Convergent

Feb 21, 2014

Check the cities of the questionable posts ( i.e.. WOW on April 4th 2013 ) - You can see the uneducated call center staff for Convergent posting some entertaining stuff. They're located in the same cities as their collections offices ( ie Seattle ) Imagine doing what they YOUR EVERY DAY JOB!!!! hahaha that is the biggest joke of all. Working in a call center, for an SHI**(& which doesn't make anything, build impact whatsoever, other than illegally harassing fraudulent debt....obviously zero education, zero prospects! sucks for you dude! hahaha....I'm cashing my checks right now. And your two-bit company is not getting a *** DIME!

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Jan 14, 2014

Iwas told in a letter from Convergent out of Houston Tx. I owe a debt from Sprint, never had sprint , also they said if I pay half of the debt within 30 days. Account would be cleared paid in full. This is a scam BEWARE

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Jan 06, 2014

I just got the same debt collection bill from Galaxy Portfolios, LLC offering me a settlement. I've never heard of this company, I just got my credit report last month and no such debt is after reading other complaints, this is a scam of some type. Spread the word!

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not me

Dec 18, 2013


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Dec 11, 2013

If you want to get answers to this, first tell them to stop calling, then put it in writting and mail it to the address they have, never give anyone you didn't call, any personal information. They hung up on me as soon as I told them the call was being recorded. In my state, you don't have to tell them, but I do it just to shut them up. Yes I do record all my calls. 8)

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Nov 22, 2013

I had the same thing happen to me except they said I owe dish network

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Nov 05, 2013

Once you confirm your identity with a debt collector they will add the debt to your credit report. So on the first call if you answer their questions such as: complete full name, address and tax id/ SS #, you are done. If the account is not yours but your name matches what they have on file, they will add the debt. Then you'll have hard time proving its not yours.

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