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So, I was looking at my credit report today, and all of a sudden there is some minuscule amount through Convergent. No explanation of who is the debtor.

I call them and they claim it's with Cox Communications. Uhm, 9 years ago I cancelled Cox with no past due balance.

I called Cox to discuss and there is nothing at all in their system and they couldn't even locate me from their database as so much time had passed. So, whatever they are trying to do by posting false information on a credit report I have turned it over to my attorney to resolve, and file the appropriate charges.

Reason of review: Poor customer service.

Monetary Loss: $275.

Preferred solution: Let the company propose a solution.

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Tashona Rvk

Thank you for posting your review. If you go to http://www.convergentusa.com/outsourcing/request/make you can dispute this claim and Convergent can request documentation regarding the account.

If there isn't any we will close the account back to Cox and delete the trade line. We look forward to hearing from you.

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