Convergent Outsourcing - Convergent using spoofed phone numbers

I got a call call on April 20, 2016, which is today as I am writing this. The phone number displayed is 1-000-000-0029. I did not answer it and it went to my answering machine.

The voice said they were from convergent Outsourcing, a Debt collector, then gave the phone number of 1-855-343-7890.

Clearly the phone number has been spoofed. The FDCPA says:

Title 47, U.S.C. Section 227(e)(1) (2012). Although the TCPA does not provide consumers a right to sue for using spoofed telephone numbers, it has expressed Congress’ finding that spoofing is deceptive and, therefore, is a deceptive trade practice.

People should be allowed to sue for spoofed numbers, because it has already been determined that it is a "deceptive trade practice".

This review is a subjective opinion of a user.
Report Comment

More Review Details

Reason of review:
Product or service
Collection Agency Scam
Review category
Collection Agencies
review #833410
Had an experience with Convergent Outsourcing? Submit review ›
Helpful? 1 Yes 1 1 No 1
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Convergent Outsourcing. However, many companies do monitor reviews on our site.

You were reading a complaint about Convergent Outsourcing.
Filing a new complaint about