I called them to dispute an amount that they have for collections. The person I spoke to was friendly enough.
I explained to please not update my personal information as I am in hiding from my abuser. They promptly updated my information, my abuser has now found me and I will have to up root me and my kids. They put me and my children in danger for what??? my address did not need to be updated into a public system!
I am so upset right now.
How can they not consider the safety of the people who contact them?? it's not like I did not advise her, and she said she understood, so why go and do it anyway?
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of convergent outsourcing customer care. Convergent Outsourcing needs to read this review and look into the issue (if any) according to poster's claims.