Anonymous
map-marker Houston, Texas

Outradged

Person can to residence to ask if I wanted an assurance wirless phone of course I had order one 12 to 14 years ago I told him no thank you and closed the door how ironick my mobile phone became hacked. breached full of timeline mapping is he tracking me.
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Anonymous

Not sure what they want..

All I know is that this Convergent Outsourcing company popped up on my credit karma report this past month and it has tanked my score (Also across my FICO). I have contacted them, however am awaiting a response. I do not know what this "collections" is for, but this just put the noose around the neck of being able to get a private student loan. THUMBS UP> I need this fixed ASAP or this company is going to ruin my life. If this was a collection actually for me, I did have one over ten years ago that was a few grand less than this price they have supplied me with and it fell off the map for many years, then where did this company from *** come from and why is this back on my report. I have no idea why a small misfortune 14 years ago would be rearing it's ugly head at this very point in time, but this may explain why there is such a large population that do not even bother to go to college. If I cannot get a loan, I cannot get a good enough job, to pay these awful compounding bills in the first place. Flawed system that Convergent is clearing backing the degradation of America's struggling youth!
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Andy V Wlx

They said they could not tell me anything

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They are a scam as they wanted my full social security number.
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Reason of review:
Poor customer service
Anonymous

Re-routing phone number

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This company Convergent Outsourcing Inc illegally is rerouting the phone number under a local business to get you to answer. they don't leave a message either because they know it is a *** number.The phone number does not belong to Convergent Outsourcing Inc.

google it it comes up concord locksmith 503-820-**** and then call it goes straight to convergent. re -routing phone number FRAUD!!!! they then leave you on hold to tell them they are doing something illegal. definition - falsify=alter information so as to mislead!

they buy debt pennies on a dollar that has already been written off . you should only have to pay what they bought the debt for if i were to pay the full debt back it would be to the company i owe not some off the wall scam debt collecting company.

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Reason of review:
Fraud

Preferred solution: be legal

7 comments
Guest

Please cite the law you quote saying this is illegal.Pay up and the calls will stop.

Guest
reply icon Replying to comment of Guest-1518297

They don't owe a BS collector with fake number. comp well known 2use dirty tactics 2try 2get ppls money.

Fact: after 6 yrs the SOL mandates a debt no longer collectible. attaching old debt to new debt -like an over due library book IS illegal moron!

Guest

Still not legal!

Guest

I'm wondering if paying what you owe will make the calls stop?

Guest
reply icon Replying to comment of Guest-1468884

So you've paid ALL your bills on time?... must be nice....They still should go about it legally..i wasn't aware that if someone is struggling at the moment itsjoustme gives these ppl the right to commit fraud.. at least ppl are being up front about not begging able to pay..WTF!

Guest
reply icon Replying to comment of Guest-1516439

YAY... you're up front about not being able to may.

Here's what you can do, answer the phone when they call from a regular number. Stop going to 800 Notes trying to figure out who's reaching out to you and pick up the phone.I'm pretty sure they didn't come out the box with the cloned number game until you either blocked their primary numbers or simply stopped answering.

Guest
reply icon Replying to comment of Guest-1518299

Now u kno the caller. Block the idiots.

In 6 yrs the debt is invalid by Statute of Limitations!

U already hav bad credit if these ppl r calling. Wait it out & tell them to stop & desist!

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Anonymous

Total scam

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Couldn't give me any information on account. Dish said they didn't know who this company is and don't hire outside to collect any accounts for them..
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Reason of review:
Poor customer service
Anonymous

Phone Call

These person called my phone looking supposedly for my father. But yet stated that they could not discuss anything with me; PROBLEM if you call my phone and not leave any information about the call, they left no message but when I called back they said they were trying to reach him. NOT ON MY PHONE!!! I asked how did they get my number it was stated it was listed as a contact number. I really don't like the fact that someone else call my phone to reach another individual sand then not state the reference of the call. I just think it unprofessional to call someone else's phone to obtain information about another individual.
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Reason of review:
Poor customer service
2 comments
Guest

VERY VERY RUDE. THE SUPERVISORS HAVE NO CUSTOMER SERVICE WHATSOEVER

Guest

I had the same problem they called my phone trying to reach my grandmother and even after she gave authorization for them to speak with me they began to get rude and hung up. I called back and they just kept transferring me so I decided to end it there

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Anonymous

Scream obscenities, don't give your name.

Some clown made the mistake of calling my number without my permission, immediately saying it was being recorded and trying to be authoritarian. I unleashed a barrage of obscenities that was sure to leave him shocked. Hung up and laughed heartily while blocking the number.
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Anonymous

Called me for my father

The company called me asking for my father about some obscure "release of information." Needless to say, nobody's calling anybody. They called me during business hours and were attempting to get in contact with him through me. Be careful, as they will use sales techniques to ensure that you either release contact information or get the target individual to call back. I'm done saying what I need to say, so the rest of this is just the letter a to meet the minimum word count. a, a, a, a, a, a, a, a, a, a, a, a, a, a, a, a, a.
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Ylonda Yzg

CONvergent Outsourcing are only trying to *** you

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It first happened to my girlfriend, she gets a letter in the mail from these *** men and women saying that she owes Comcast $140 or some absurdly low amount like that. We live in Ohio.

Comcast doesn't even offer service here! About two weeks later, I get a "love letter" from the same scam outfit saying that I owed DTE energy a similar pittance. I look up this company, DTE, and find out they don't offer service in our state either! Then a couple weeks later, I get *another* scam attempt from CONvergent outsourcing.

This time they are requesting an amount, another pittance, for an alleged debt I owe to Comcast. Again, there is NO COMCAST IN OHIO. So now I'm thinking that there is some type of identity thief using my information in another state and I call Comcast. They have no record of any account for me or my GF, and said to ignore it.

On the other hand, CONvergent Outsourcing actually reported the fake DTE bill scam attempt to my credit report. I've disputed it with all credit reporting agencies, have filed a BBB complaint, a CFPB complaint, and will be sending an intent to sue letter after I go file this case at my local small claims court.

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Loss:
$1500
Cons:
  • Scam attempts
Reason of review:
Scam

Preferred solution: Let the company propose a solution

1 comment
Guest

Got a letter July 7 2017 saying that I owe on a T-Mobile bill. I have not had T-Mobile for four years.

All of a sudden I get this collection letter in the mail. Nothing for years until now. I called the state attorney general office and they told me to call T-Mobile. T-Mobile told me that I have zero balance and owe nothing.

I paid an over due balance Feb 2014 which is over three years ago. I wrote a note on the bill explaining that it was all paid up. Went to this collection agency website and told my story two different places. I told them that I will be contacting the local police, the BBB, and the attorney general office.

They are totally scam, fraud company.

We all need to get them out of business. Report and document.

Anonymous

Convergent is a Scammer

So, I was looking at my credit report today, and all of a sudden there is some minuscule amount through Convergent. No explanation of who is the debtor.

I call them and they claim it's with Cox Communications. Uhm, 9 years ago I cancelled Cox with no past due balance.

I called Cox to discuss and there is nothing at all in their system and they couldn't even locate me from their database as so much time had passed. So, whatever they are trying to do by posting false information on a credit report I have turned it over to my attorney to resolve, and file the appropriate charges.

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Loss:
$275
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Tashona Rvk

Thank you for posting your review. If you go to http://www.convergentusa.com/outsourcing/request/make you can dispute this claim and Convergent can request documentation regarding the account.

If there isn't any we will close the account back to Cox and delete the trade line. We look forward to hearing from you.

Anonymous
map-marker Renton, Washington

Poor Customer Service

I called Convergent Outsourcing to set up a payment plan for an outstanding bill that I have with them. I spoke with two persons who insisted that I had to make a payment or settle with them "today".

I explained that I wouldn't be able to settle today but can start making payments next month until the bill was paid in full. The lady and gentleman were not having it. The man just said ok and hung up. I am thinking that any payment would be better than no payment.

They seemed to be beating around the bush when they were telling me they could not accept my payment plan.

Maybe it was going to be taken over by another agency, I don't know. Horrible customer service.

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Reason of review:
Poor customer service
1 comment
Tashona Rvk

I am sorry to hear that you had a bad experience with Convergent Outsourcing, Inc. You can contact us at http://www.convergentusa.com/outsourcing/request/make to make a complaint. Then we can refer your account to someone internally that can really help you.

Anonymous

Sprint Dispute

Dear Sir or Madame I am writing to dispute a balance on a previous account . After receiving horrible service with sprint (unable to get messages, couldn't receive calls and dropped call after speaking with rep in store i was told that i had a zero balance when coming back to sprint, , I was told that my account would be credited to a zero balance.

I have received several calls regarding this and would appreciate it if you would take care of this matter as soon as possible.Please eliminate this matter as soon as possible, thank you very much for all of your help in this matter. My account number is Acct {{Redacted}}

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Loss:
$38
Reason of review:
Poor customer service
1 comment
Guest

The phone companies do not hire outside collection agencies. They have there own people that take care of therebilling.

Anonymous

Sprint $3,100. 00

Last week, it’s a scam... Don’t waste your time on bloodsucking illegiment co. “Lock them up!”
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Anonymous

Keeps calling every few months or so.

leaves me no voicemail, i have had this number now for one yr, they have called before. problem? i have no debt! im not answering.
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Anonymous

Incorrect information reported in credit report

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Incorrect information was reported to equafax about a cable bill that I never had. States I lived in jackson ms and had a bill of 1,113. I filled out the paperwork disputing the information with a copy of my drivers license and affidavit stating I did not have cable with Comcast I provided them proof of residency for the last 5 years and I want his removed promptly from my credit report
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Reason of review:
Not as described/ advertised