Convergent Outsourcing
Reviews and Complaints
Outradged
Not sure what they want..
They said they could not tell me anything
Re-routing phone number
This company Convergent Outsourcing Inc illegally is rerouting the phone number under a local business to get you to answer. they don't leave a message either because they know it is a *** number.The phone number does not belong to Convergent Outsourcing Inc.
google it it comes up concord locksmith 503-820-**** and then call it goes straight to convergent. re -routing phone number FRAUD!!!! they then leave you on hold to tell them they are doing something illegal. definition - falsify=alter information so as to mislead!
they buy debt pennies on a dollar that has already been written off . you should only have to pay what they bought the debt for if i were to pay the full debt back it would be to the company i owe not some off the wall scam debt collecting company.
Preferred solution: be legal
Total scam
Phone Call
Scream obscenities, don't give your name.
Called me for my father
CONvergent Outsourcing are only trying to *** you
It first happened to my girlfriend, she gets a letter in the mail from these *** men and women saying that she owes Comcast $140 or some absurdly low amount like that. We live in Ohio.
Comcast doesn't even offer service here! About two weeks later, I get a "love letter" from the same scam outfit saying that I owed DTE energy a similar pittance. I look up this company, DTE, and find out they don't offer service in our state either! Then a couple weeks later, I get *another* scam attempt from CONvergent outsourcing.
This time they are requesting an amount, another pittance, for an alleged debt I owe to Comcast. Again, there is NO COMCAST IN OHIO. So now I'm thinking that there is some type of identity thief using my information in another state and I call Comcast. They have no record of any account for me or my GF, and said to ignore it.
On the other hand, CONvergent Outsourcing actually reported the fake DTE bill scam attempt to my credit report. I've disputed it with all credit reporting agencies, have filed a BBB complaint, a CFPB complaint, and will be sending an intent to sue letter after I go file this case at my local small claims court.
- Scam attempts
Preferred solution: Let the company propose a solution
Convergent is a Scammer
So, I was looking at my credit report today, and all of a sudden there is some minuscule amount through Convergent. No explanation of who is the debtor.
I call them and they claim it's with Cox Communications. Uhm, 9 years ago I cancelled Cox with no past due balance.
I called Cox to discuss and there is nothing at all in their system and they couldn't even locate me from their database as so much time had passed. So, whatever they are trying to do by posting false information on a credit report I have turned it over to my attorney to resolve, and file the appropriate charges.
Preferred solution: Let the company propose a solution
Poor Customer Service
I called Convergent Outsourcing to set up a payment plan for an outstanding bill that I have with them. I spoke with two persons who insisted that I had to make a payment or settle with them "today".
I explained that I wouldn't be able to settle today but can start making payments next month until the bill was paid in full. The lady and gentleman were not having it. The man just said ok and hung up. I am thinking that any payment would be better than no payment.
They seemed to be beating around the bush when they were telling me they could not accept my payment plan.
Maybe it was going to be taken over by another agency, I don't know. Horrible customer service.
Sprint Dispute
Dear Sir or Madame I am writing to dispute a balance on a previous account . After receiving horrible service with sprint (unable to get messages, couldn't receive calls and dropped call after speaking with rep in store i was told that i had a zero balance when coming back to sprint, , I was told that my account would be credited to a zero balance.
I have received several calls regarding this and would appreciate it if you would take care of this matter as soon as possible.Please eliminate this matter as soon as possible, thank you very much for all of your help in this matter. My account number is Acct {{Redacted}}
Sprint $3,100. 00
Keeps calling every few months or so.
Incorrect information reported in credit report
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Please cite the law you quote saying this is illegal.Pay up and the calls will stop.
They don't owe a BS collector with fake number. comp well known 2use dirty tactics 2try 2get ppls money.
Fact: after 6 yrs the SOL mandates a debt no longer collectible. attaching old debt to new debt -like an over due library book IS illegal moron!
Still not legal!
I'm wondering if paying what you owe will make the calls stop?
So you've paid ALL your bills on time?... must be nice....They still should go about it legally..i wasn't aware that if someone is struggling at the moment itsjoustme gives these ppl the right to commit fraud.. at least ppl are being up front about not begging able to pay..WTF!
YAY... you're up front about not being able to may.
Here's what you can do, answer the phone when they call from a regular number. Stop going to 800 Notes trying to figure out who's reaching out to you and pick up the phone.I'm pretty sure they didn't come out the box with the cloned number game until you either blocked their primary numbers or simply stopped answering.
Now u kno the caller. Block the idiots.
In 6 yrs the debt is invalid by Statute of Limitations!
U already hav bad credit if these ppl r calling. Wait it out & tell them to stop & desist!