Convergent Outsourcing - Tried to collect a debt on Comcast Cable, I never had an account with Comcast!!
They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast, yet they sent me a letter stating I owed $200.
They put it on my credit as well! I have never had Comcast in my name, ever. My credit score went down 50 points because of them. I disputed it on my credit report and it was deleted right away, but my score only went up a few points.
I also just received a "fraud package" from them. They send me a huge packet of forms for me to fill out with ALL my information, social security number, previous addresses, etc.
Are they INSANE!!!!????? I do not understand how people like this can think it is OK to be ruining people's credit.
Monetary Loss: $10000.
Preferred solution: I am going to sue this company for reporting a collection account on my credit, that they had no proof or right to do in the first place. CREDIT cannot be replaced or refunded. .
Location: Pompano Beach, Florida
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File a claim with the Consumer Financial Protect Bureau. You will get a response from Convergent right away!
Resolved my issue. Now to tackle the REAL culprit Comcast!
This is the second time I have had a scam like this. They have been the only ones who have the last name I had before I was remarried 6 years ago.
I'm so glad I read your comments it helped so much! Thank you so much!!